Help Resources

QUESTIONS ABOUT OUR SUPPORT SERVICE

We are proud with the quality of the support service that we provide. Below you can find answers to the most popular questions we receive about it.

Install Wizard

Our scripts have an install wizard which makes the installation simple and easy. After downloading the script from our website all you need to upload it on your server. Then the wizard will guide you through the installation process. Watch the video to see how easy it really is. Watch more "How-to install videos".

PHP FRAMEWORK USED

Our PHP scripts use the so called MVC programming model. MVC stands for Model View Controller. We use our own in-house build framework which is really easy to understand and work with. Find more information about it on the following pages:

How We Code In PHP

PHP Framework Introduction

How To Build SELECT Queries

Questions From Our Clients

Through the years, we've been asked many questions about our products and many of them repeatedly. See selected questions from clients and the replies from our support team. You might find them useful. View all ...

• Product:

  Callback Widget

  The widget asks the user to select their time zone. Is this editable? Many of my customers won't know that they are at GMT -5:00 I also would want to stipulate that we will only call back to U.S. and Canada phone numbers. Are these custom changes or is it editable by me?... Continue reading

• Product:

  Store Locator

  I want to add the posibillity to my clients to add a store without login, from the front-end and the system put that store like "inactive", so the admin will check and activate it from the backend. And in the form to add the store I want add other input (Code of Client/Store). (Sorry my little english, is not my native language)... Continue reading