Help Resources

Help Resources center is your single source to find all the information you need about PHPJabber products and services. Here you will find guides and answers to common problems and questions. If you cannot find the information you need do not hesitate to contact our support team.

Most Popular Topics

PRE-SALES QUESTIONS

Below you can find answers to the most popular pre-sales questions we receive about our products. For more information about our products and services please contact our support team.

QUESTIONS ABOUT OUR SUPPORT SERVICE

We are proud with the quality of the support service that we provide. Below you can find answers to the most popular questions we receive about it.

Install Wizard

Our scripts have an install wizard which makes the installation simple and easy. After downloading the script from our website all you need to upload it on your server. Then the wizard will guide you through the installation process. Watch the video to see how easy it really is. Watch more "How-to install videos".

PHP FRAMEWORK USED

Our PHP scripts use the so called MVC programming model. MVC stands for Model View Controller. We use our own in-house build framework which is really easy to understand and work with. Find more information about it on the following pages:

How We Code In PHP

PHP Framework Introduction

How To Build SELECT Queries

Questions From Our Clients

Through the years, we've been asked many questions about our products and many of them repeatedly. See selected questions from clients and the replies from our support team. You might find them useful. View all ...

Product:

Hotel Booking System

Hi, a client of mine has 9 clamping pods, 2 different price bands, each with at least 4 optional add-ons (welcome pack, bedding etc) and somehow to be able to apply a discount code to each pod. Is this something possible with the Hotel Booking script, or would it be a bespoke one needed? Then how would this link into a payments system, like NoChex, Worldlpay or Stripe? Be gentle with me - I'm new to trying to add a script to a website, so ... Continue reading
Product:

Hotel Booking System

Would it be possible to have a date selection on the individual room page so that the date is selected also from the individual page room. So in essence a visitor would be at the individual room page where they could input date and then submit the booking request from the specific page. I understand that in a manner its counter intuitive, but I am looking to have a solution that can compensate for that functionality as well (where a visitor can ... Continue reading

Product Knowledge Base

Choose a Product:

In the drop down below you can find a list with PHP Scripts which have knowledgebase - FAQ and Video tutorials.

If your product is missing contact our support team and they will be happy to assist you.

view knowledge base

Other useful resources

Hosting Accounts

Find answers to questions related to your hosting account.
Read more
Email Accounts

Do not recieve email messages sent by our scripts.
Find why

Creating MySQL database

Do you know how to create MyDQL database via Cpanel?
Watch Video
FTP Clients

See how to upload our PHP scripts in binary mode.
Watch Video

Licence Agreement

Did not read our Licence Agreement yet?
Read it here
Licence Explained

Differences between User and Developer license explained.
View more

Extended Licence

Want to advertise our products on your website.
See how
Company

Wondering who stays behind PHPJabbers?
Read about us

High Performance Framework

Our PHP framework is super fast and reliable.
View more
Script Modifications

We do all kind of custom modifications to our scripts.
See details