Help Resources

QUESTIONS ABOUT OUR SUPPORT SERVICE

We are proud with the quality of the support service that we provide. Below you can find answers to the most popular questions we receive about it.

Install Wizard

Our scripts have an install wizard which makes the installation simple and easy. After downloading the script from our website all you need to upload it on your server. Then the wizard will guide you through the installation process. Watch the video to see how easy it really is. Watch more "How-to install videos".

PHP FRAMEWORK USED

Our PHP scripts use the so called MVC programming model. MVC stands for Model View Controller. We use our own in-house build framework which is really easy to understand and work with. Find more information about it on the following pages:

How We Code In PHP

PHP Framework Introduction

How To Build SELECT Queries

Questions From Our Clients

Through the years, we've been asked many questions about our products and many of them repeatedly. See selected questions from clients and the replies from our support team. You might find them useful. View all ...

• Product:

  Food Delivery Script

  I notice in the database, that the other two database user added, that they are somehow listed as "Privileged Users". The marie_louise one is not displaying as a Privileged User. Regarding FTP clients. I have used and made a connection using Filezilla, but I am confused when using it and would need direction. Once I see it done, once, maybe twice, I can then do it myself. It's just something I haven't figured out and I have zero computer train... Continue reading

• Product:

  Appointment Scheduler

  I have a few questions: 1) If [Service A] has 30-min duration and [Service B] has 45-min duration, current availability of [Professional 1] is for example 12:00pm, 12:30pm, 1:00pm, 1:30pm, 2:00pm, 2:30pm, if a client books [Service B] for 12:30pm, then the new availability for that professional should be 12:00pm (only for a 30-min service), 1:15pm, 1:45pm, 2:15pm, 2:45pm, any new [Service A] booking would not affect these time slots th... Continue reading