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Support Service

You can count on our reliable and timely support both before and after purchase.

Support service of PHPJabbers

Our dedicated customer support team is always here to help you. We pride ourselves on exceptional customer service and strive to build lasting relationships with our clients by turning every query into a friendly talk. In the end, we all want to get things done faster, better and easier. So we are in the same boat. You can't figure out how to manage some of the script features? The script installation is giving you a hard time? Or you need a specific advice? Don't hold back to contact us anytime!

Free Support Service

All of our commercial PHP Scripts come with the following free support service:

  • Free installation support

    Free Installation

    We provide a one-time FREE installation of our products on your hosting account. Just contact our support team and ask them to check if your host meets the script requirements. Check our instructions how to install scripts!

  • Free how-to support service

    Free How-to Support

    If you have questions related to the use of our products and cannot find the answers in our Help Resources pool, our support team is ready to assist you. Please note that we do not provide customization and programming lessons.

  • Free bug fixing

    Free bug fixing

    Our QA and Development teams do a really tough work to deliver bug-free products to the market, but let's face it - we are not robots! We take criticism positively. So, If you find a bug, please contact us and we'll fix it right away!

  • Free bug fixing

    Free Non-obligation Quotes

    If you need any script modification, but are not that much into programming, we can advise you for free about the necessary changes, how much time it will take to perform the customization and what budget you should spare out.

Extra Support Services

You need a custom modification or other help outreaching our free support service?

  • Website integration service

    Website Integration

    The front-end systems of our scripts can be integrated into your website using a piece of HTML, JS or PHP code. You will find this code in the Install menu of the script's back-end. If you need help with the integration, please contact us.

  • Custom modifications service

    Custom Modifications

    If you are interested in some of our products, but it doesn't fully meet your requirements, we can modify it, so that it perfectly fits your website and business needs. Contact us and we'll discuss your web project. Learn more...

  • More payment gateways

    More payment gateways

    By default, all of our PHP scripts involving online payments support PayPal Express Checkout and Authorize.Net payments. If you need any other payment gateway or service, just let us know and we will add it for you! Learn more...

  • Remotely hosted service

    Remotely Hosted Scripts

    If you do not want or cannot install our scripts on your own hosting account, then let us host them for you. A perfect and hassle-free solution for all WIX, WordPress, Joomla and any other online website builder users. Learn more...

Testimonials

Curious to see what other clients say about our products and services?

  • I was really impressed with the speed of customer service and the level of support from PHPJabbers support services. This is the best service I've ever had from an online business. Nothing was too difficult and they didn't make me feel stupid for not understanding the technical aspects of installing their booking script.
    Up Front Training & Motivation

    Hayley Solich

  • Thank you very much for the swift reaction. The services you offer are excellent and this gives me confidence in your company. Many companies may follow the example of your service desk.
    Good job and thank you so much.
    Kind regards,

    Joris Van den Bergh

  • I am impressed with the quality of your customer service. For my money, you are at least equal to the best in the business.
    Orange Beach, Alabama, USA

    Rauf Bolden

  • Stivasoft support team is marvelous and highly responsive to customer's request. Our company is very satisfied with their work and the quality of customization job. The support is patient and professional in their works. We highly recommend Stivasoft to enterprises for their online business. Thank you so much.
    General Manager of Destiny Wise Group, Kuala Lumpur

    C.C. Chow

  • I would like to thank all the Stivasoft team for their dedication.
    I bought Availability Booking Calendar script, I had no idea how to get it up and running so I requested help. This team really work together to get you up and running. I would recommend them to anyone who is building a web site and who needs software to enhance the site.
    Thanks again.

    William Kent

  • This is the ONLY COMPANY who offer genuine customer support, no matter what the query you get a response within half an hour, there is no other company on earth who give this level of customer support.
    Quite simply the best customer services of any company I have ever dealt with. The products are superb the backup is second to none. A response within half an hour to your query is simply amazing!

    Robert Walsh

  • Sasho Valkanov and PHPJabbers team provide an excellent service. I wanted some bespoke modifications to the web calendar script and I was supplied with exactly what I had asked for. These guys are great, I wouldn't hesitate to recommend them to any of my clients.

    Gary Grant

  • I would like to thank your company for some of the best on-line user friendly customer service I have had the pleasure to receive. After upgrading to your event calendar software I was having a minor installation issue. I used the ticket system to get in touch with your support team and in a few hours, not only was the issue taken care of but, the calendar script was fully installed.
    I will have no hesitation recommending your products & services.

    John Papa

  • If you need programming done for your site Stivasoft will get the job done for you. They worked with me on my project until it was exactly as I envisioned it would be. They work fast too and stay with you until you're satisfied with the work they produced for you. I'll definitely be back again for any other programming needs I have in the future. My hat's off to this team! Thank you so much for your expertise in writing my program! It turned out perfect!

    Cindy Passorelli

  • Excellent written PHP scripts that are well documented and easy to implement, even for beginners. First class support that is fast and reliable solving any issue that might occur. Keep up the excellent service!

    Pieter Goris

  • I am very impressed with the service & end product that I received by Alexander 'Sasho' Valkanov from PHPjabbers.com. Response time to any inquiries is fantastic, usually almost immediately (during business hour). As I am based in Australia, my first experience with outsourcing my project overseas has been excellent.
    Thank you again PHPJabbers.

    Darwin Oey

  • The dedication and professionalism of all PHPJabbers staff is simply outstanding. I asked for modifications to be made from the basic code and the support and guidance I received during this period was exceptional. I have absolutely no hesitation in recommending not only the availability booking script but the entire PHPJabbers collective. Simply first class all round.
    Many thanks for all your help in getting up and running.

    Gareth Meredith

  • Thank you Veselin Stoilov, you guys are great. I am really impressed with your patience with me, as I am not an expert with codes and the way you come through for me. I am in services myself and I will like to thank you for an excellent service and support. I would recommend your products and your company to all my associates. Excellent service and support.
    Thank you again!

    marios constantinou

  • I don't often post to forums to give product feedback, however, today I feel the need to give Stivasoft support staff a public 'Thank You'. I have used few of the PHP scripts from this site and as any other client of Stivasoft knows, they are good quality and excellent value for money. But that's not where your experience ends because these guys really do give the level of support they promise and often go the extra mile to help. This weekend they have assisted us this way making a minor edit of their script, but customization which made such a big difference to us.
    Thanks to Mark, Sasho, Kosta and the rest of your team.

    Gary Burton