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Ticket Support Script

Embed an efficient and reliable help desk system into your website!

  • Ticket Support Script
  • Online Help Desk System
  • Support Ticket System
free installation

An affordable online help desk system that enables you to manage and consolidate all customer support requests at one online centralized location. Simple installation, one-time payment, fully customizable and easy-to-use support ticket system. Our Ticket Support Script will not only provide you with an online help desk, but will empower you to manage and keep tickets in check, too. Take a closer look and contact us, if you have any questions or want to request a modification!

Product Highlights

Every company providing maintenance and post-sale support services needs a simple and reliable support ticket system to manage customer requests and issues. Integrate our smart help desk system into your website and keep your finger on the pulse of your customers' needs!

  • Smart Ticket Management

    Handle multiple customer support and client requests. Process, edit, delete, and export tickets. Add tickets manually on behalf of clients.

  • Responsive & Varied Design

    The front-end UI of our help desk software is optimized for mobile devices. You can preview and enable 10 different color themes.

  • Canned Messages

    Support members can use predefined messages in standard situations and thus improve turn-around time and quality.

  • Ticket Rating Tool

    Clients can rate ticket replies they have received from the support team. They only need to click on the respective smiley / frownie.

  • Customer Panel

    Clients can communicate with your staff, follow up and read ticket replies from a password-protected profile area on the front-end.

  • Email Notifications

    Notify clients as soon as their tickets have been processed. Send automatic emails to all departments upon each new ticket received.

  • Ticket Assignment

    Clients can direct tickets to different departments from the online form. Team leaders can assign tickets to agents from the back-end.

  • PHP Source Code

    If you buy a Developer Licence, you can make your own custom changes to the ticket support system or ask us for a modification.

Live Demo

Below is a preview of Ticket Support Script. You can see both the front and the back-end and test all features.
If you have any questions or need a technical advice, do not hesitate to contact us!

Front-end

Preview the front-end layout offered for our online help desk system.

Administration page

Click the button below to open the admin panel of the support ticket system.

default login details

email:
admin@admin.com
password:
pass

Pricing

You can buy the Ticket Support Script either with a Developer, or with a User License.
Want to request a custom modification? Please contact us and describe what needs to be changed.

user licence

developer licence

Free installation support

Free installation support

Free installation support

Changes to the code

More about our code can be found here

Changes to the code

More about our code can be found here

Copyright removal

Apply for Extended Licence and advertise our product on your website

Copyright removal

Apply for Extended Licence and advertise our product on your website

Unlimited installations

Unlimited installations

Unlimited installations

Free updates

Get all minor updates for free

Free updates

Get all minor updates for free

Free updates

Get all minor updates for free

Custom modifications

Custom modifications

Contact us and you'll receive quotation for the custom changes you may need

Custom modifications

Modify the software on your own or contact us and we will give you a quote

Buy One Get One Free

"add to cart" and view selections of products which can be downloaded for free

Buy One Get One Free

"add to cart" and view selections of products which can be downloaded for free

Buy One Get One Free

"add to cart" and view selections of products which can be downloaded for free

Price

Price

$29

Price

$49

Remotely hosted scripts

remotely hosted scripts service

Nothing to install! Let us host your script!

If you are using Wix or other website builder and cannot install the script on your server take advantage of our Remotely Hosted Scripts Service!

Testimonials

Let our clients share their experience with our support ticket system and how the script has improved their online business.

  • Hi PHPJabbers,
    It's not very often these days people let you know when you've done something right, on the contrary, they sure let you know when you've done something wrong.
    I would just like to show my appreciation by thanking you guy's for supplying me with a superb script that does exactly what it say's on the box. It looks good and works well.
    In addition to this you also backed it up with technical support that got it right first time, after I inadvertently entered some wrong information into the setup file.
    Once again, thank you for all your hard work.

    Graham Clipson

  • Our small family business it's getting better each day thanks to PHPJabbers scripts. Outstanding customer support, clean and open source code is what every webmaster looking for. So don't look any further because you're on the right place. You will not only get the quality software, you will learn and benefit more than you know.
    Thanks once again Veselin Stoilov. I'm looking forward for PHPJabbers' new solutions and right now I'm interested in a ticket support system so I will check it a little bit.

    Bruno

  • That works perfectly!!! I couldn't be more happy. Thank you so much for doing a good job and making these PHP scripts so affordable. This is the 5th script I have bought from PHPJabbers and I continue to be the happiest of customers! I will buy more and continue to recommend you guys and your site PHPJabbers.com at all the web developer/design meetings I attend.

    Matt Wechsler

  • I purchased the Stiva Blog software from this company and ended up having to contact their support team to assist me with the installation; that's not a reflection on the script by the way; I'm not very 'techy'. Not only did they install it but they have since incorporated the blog script into my web pages. I have requested they install an additional custom 'online help desk system' to make my site as professional as any 'up market' site out there.
    Support is lightening fast; they say on their site that support is available 16 hours a day, I don't believe this, it's more like 24 hours. I cannot fault their service. A very satisfied customer.

    Steve Brierley

  • I am extremely impressed with PHPJabbers! I've used a variety of their PHP scripts, and find the instructions very easy to follow. The online interfaces are easy and intuitive, and I appreciate how customizable each product is. One more thing, that I can't say enough about, is the support I've received. Each time I've opened a support ticket (even on a Sunday afternoon) I not only got an immediate response, but my inquiries/issues have been completely resolved within a matter of minutes. I heartily recommend these guys!
    (And thank you so much again, Veselin Stoilov!)
    Thanks!

    Marilyn Barnwell

  • Thanks for your help, everything is fine and the ticket support script run well.
    You have done exactly what I have asked to you. Great communication, fast response and a very good service,
    I am very satisfied and very happy to recommend your scripts to all my clients.
    Thank you for the good work you are doing.

    Michel Gauvin

Latest News & Blog Posts

Read our blog to learn more about the latest updates and fine-tunings of Ticket Support Script.

  • Minor Update: Ticket Support Script 3.2

    Minor Update: Ticket Support Script 3.2

    2016-12-02 | News

    Our Ticket Support Script has been upgraded by a new Reports menu and a discreet ticket rating feature. We have also added a smart search functionality on the customers panel and refined the front-end design. The Captcha field in the registration form will protect you from unwanted spam. Test the demo to see for yourself and upgrade for FREE!