Ticket Booking Script

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Questions & Answers

Need a quick solution for some of our scripts?

With the help of our Customer Support team, we have selected the most common questions and queries about our PHP tools. Please, note that they may also refer to previous versions of our products. If you have any other concerns, don’t hold back to contact us for further assistance!

Latest Questions

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Question #10 / received on 26th January, 2016

Hey guys i have some question about the buyed script.

Is it possible to make "pending" bookings make "Not bookable" (red seats like confirmed bookings)?
The Bank-Payment needs some time till we can see theyre paid, but in this time other people can book same seats - thats not so good.

Next QUestion:
When the "payment recieved"-eMail will be send to consumer? wenn we confirm the booking?

By default only the confirmed booking does not allow same seats to be selected. You can change the "All bookings which are only made but NOT paid will be set with the following status" option status to Confirmed in the Admin Panel - Options menu - Bookings tab and all the bookings will be confirmed right after the booking is made.

If you prefer the pending bookings seats to be not selectable too - we can do that as a custom change only.

The system sends Payment confirmation email - after confirmation from the online payment getaways that the payment is successful.
The system does not sends Payment email - if offline payment option is used or if the administrator confirm the booking.
He can send confirmation email manually from the Admin Panel - Bookings menu - edit booking option - Resend tickets link.