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Questions & Answers

Need a quick solution for some of our scripts?

With the help of our Customer Support team, we have selected the most common questions and queries about our PHP tools. Please, note that they may also refer to previous versions of our products. If you have any other concerns, don’t hold back to contact us for further assistance!

  • Question #2

    received on 21st January, 2016

    Product:
    PHP Poll Script

    I want to but this script but I want it to have two more option from single or multiple answers options. These are the extra to be added;
    1.type in- where a voter can type in the answers
    2 choose from the listed e.g. given a range from 1 to 5 to measure satisfaction there a user have a choice of selecting any number
    Please note that this option is similar to single answer option, the difference in the design of an interface

    • Answer:

      1. Do you need an answer Other and after this answer to have a text field, where the user will clarify his answer? If you have any other idea, please provide an example here.

      2. Do you mean that you need a rate option for each one of the poll answers? Or you will use this option only if you have one answer only.
      Would you please check Star Rating Script here:

      https://www.phpjabbers.com/star-rating-script/

      And let us know will it work for you?

      However, just note that the scripts are standalone products and you will be able to use them together only after custom change.

  • Question #1

    received on 6th January, 2016

    Product:
    PHP Poll Script

    I set-up my poll to limit voting to "1" with IP limited... so that people could only vote 1 time per day per person.

    However while testing it, I voted 2 days ago and it is still not letting me vote, telling me that I already voted.

    Did I miss a setting somewhere?

    • Answer:

      When you set IP limit you will not be able to vote again using the same IP, no matter which day it is or how many votes you have set per day.

      If you want to be able to vote each day - you have to use Limit via Cookies.

      If you set 2 times per day and use Limit via Cookies - you have to clear your browser cache after the first vote.

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