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Questions & Answers

Need a quick solution for some of our scripts?

With the help of our Customer Support team, we have selected the most common questions and queries about our PHP tools. Please, note that they may also refer to previous versions of our products. If you have any other concerns, don’t hold back to contact us for further assistance!

  • Question #6

    received on 27th January, 2016

    Product:
    Car Rental Script

    Ok it works fine.
    But why we have confirmed and completed, what's the difference?

    • Answer:

      Status "confirmed" is when the reservation is paid and the car is booked by a client.
      Status "collected" is when the reservation starts and the client comes to pick up the car i.e. this is the status of the reservation while the car is with the client.
      Status "completed" is when the car is returned by the client. It is to notify that this reservation has ended and is closed.

  • Question #5

    received on 19th January, 2016

    Product:
    Car Rental Script

    Hi, i have a question for you .Let's say that i make a season in Rates in a certain group of car for example from : 1/1/2015 - 31/12/2015 from 1 to 1 per day and the price is 10. I am adding different price if my customer want to book for 2 days so i add from 1/1/2015 - 31/12/2015 from 2 to 2 per day and the price is 5.After that i making a second season for 1/1/2016 - 31/12/2016 and i am adding 1/1/2016 - 31/12/2016 from 1 to 1 per day and the price is 12 and 1/1/2016 - 31/12/2016 from 2 to 2 per day and the price is 6.If i make a quote in your system and the requested pick_up date is 31/12/2015 - 3/1/2016 i supposed the final price would be 10+ 12 =32.Is your system catching this case?I would like to tell me if your script is working with this way so to try to buy it.

    • Answer:

      It counts the total reservation days and it takes the respective rate for the period. Form 31/12/2015 - 3/1/2016 it is 3 or 4 days The price for 31/12/2015 will be calculated with the price for 3 days for the period 1/1/2015 - 31/12/2015 and the rest of the days with the price for 3 days from this period 1/1/2016 - 31/12/2016.

      For example you have the following options:

      1/1/2015 - 31/12/2015 from 1 to 1 day - 10 (per day)
      1/1/2015 - 31/12/2015 from 2 to 2 days - 8 (per day)
      1/1/2015 - 31/12/2015 from 3 to 100 days - 6 (per day)

      1/1/2016 - 31/12/2016 from 1 to 1 day - 100 (per day)
      1/1/2016 - 31/12/2016 from 2 to 2 days - 80 (per day)
      1/1/2016 - 31/12/2016 from 3 to 100 days - 60 (per day)

      The script will calculate the rate as following for this period 31/12/2015 - 3/1/2016:
      6 + 60 + 60 = 126

      i.e. the rate for 3 days from the first period (for the first day of the reservation) + the rate for 3 days from the second period (for the next 2 days from the reservation).

      This is how it works by default. You can try this on the online demo.

  • Question #4

    received on 15th January, 2016

    Product:
    Car Rental Script

    I'm use admin panel and any change saving page is blank, display a code NmNjZGQwNmMyMDE0ZTIzNjJiZDlhM2MyM2RhZjBlZmQ7WVhCd0wzWnBaWGR6TDNCcVRHRjViM1YwY3k5d2FrRmpkR2x2YmtGa2JXbHVURzluYVc0dWNHaHc=

    How to repair this problems.

    • Answer:

      The issue could be caused from:

      1. The script package is not uploaded in binary mode via FileZilla. /Binary mode is a transfer type in FileZilla settings/

      or

      2. There are some source code changes added in your User licence. With User licence you are not allowed to make any changes in the source code.

      Please, reupload the default script package in binary mode and let us know if everything is fine after that.

  • Question #3

    received on 4th January, 2016

    Product:
    Car Rental Script

    Regarding the car rentals script, we're trying to create in the custom rates a way of having the first hour at £75 and then £50 afterwards.

    So for two hours it would be £125. Whereas the only way of doing on the current script is either £75 per hour or £50 per hour.

    Can you help with this?

    • Answer:

      By default, you can add custom rate if one hour only is booked, but there is no option to add different price only for the first hour/day. This option can be added as custom change.

  • Question #2

    received on 3rd January, 2016

    Product:
    Car Rental Script

    I want to know how i can to modificate one of your free templates with which program? the zip contains only psd files no html or php or something else. I want to change some images and informations and then to publish it. with the car rental script.

    • Answer:

      The free templates are Photoshop files. They are basically images. You cna open them with Photoshop and change everything inside, but to make a website out of this you will have to slice it and write the HTML,CSS and Javascript code yourself.

      If you are interested in Car rental website what we can offer is to take a look at those ready made solutions:

      https://www.vevs.com/car-rental-websites/

  • Question #1

    received on 11th January, 2016

    Product:
    Car Rental Script

    I have rename folder "script_beta" to "script" and I have strange string returned:
    NWM5ODMyOGIzMjlmYmE2NTM2NGNkYTAwYjEzODU0OTI7WVhCd0wzQnNkV2RwYm5NdmNHcERiM1Z1ZEhKNUwyTnZiblJ5YjJ4c

    • Answer:

      Have you edited any file in the app/plugins/pjCountry/ folder or have re-uploaded any files?

      Please, note that if you re-upload files you have to be sure that you do that in binary mode vie FileZilla.

      If you need additional help, please let us know your current FTP details.

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