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Questions & Answers

Need a quick solution for some of our scripts?

With the help of our Customer Support team, we have selected the most common questions and queries about our PHP tools. Please, note that they may also refer to previous versions of our products. If you have any other concerns, don’t hold back to contact us for further assistance!

  • Question #9

    received on 26th January, 2016

    Product:
    Bus Reservation System

    Thanks for the reply it was helpful, am in Nigeria and i will like to use Bus Reservation System in a website am working on like i mentioned before, thing is can i make change in the (1) currency like in Naira which is what we use here in Nigeria, (2) add unlimited locations for booking and price, (3) integrate the BRS platform with my bank here in Nigeria so customers can make payment online/transfer, if yes how do i go about it... Looking forward to read from you. Do have a great day.

    • Answer:

      1) You can set Naira currency in the script administration panel under Settings-->Booking menu, it is available on the list - screenshot attached.
      2) There are no limitations in the script for the number of the locations and prices. I am not sure what you mean by "unlimited" in this case. The buses and the routes are added in the script administration panel. You have to define them there first. We have added sample data on the demo but on a new installation you have to enter all details from scratch.
      3) If you need to connect the script to a lo9cal bank, please, send us some API integration documentation in English from your bank. We will review it and provide quote for the integration.

  • Question #8

    received on 20th January, 2016

    Product:
    Bus Reservation System

    I don't use the MD5 hash on my Authorize.net account. Leaving that blank, I cannot seem to process credit cards. Ideas?

    Also, what will it cost to design access to the manifests only so that drivers can log in and check the list while boarding passengers?
    Lastly, we want to cut off the ability to cancel tickets 2 hours prior to departure, cost to build that in, please?
    Dan.

    • Answer:

      Yes, MD5 hash value is required for the Authorize.net payments. You have to set this both at your Authorize.net account and the script administration panel.

      Do you mean that you need to have pages with the passenger lists for the buses available for the public? Or do you mean that you need a new user role for "drivers" that will be able to login and access these lists?

      The start over message means that the booking has been successful. It displays such message so that users can make another reservation if they wish. The message can be customized.

      You can edit the messages in the script administration panel under the Options-->Languages menu. You will see a search form on the page with the titles, you can use it to find the text.

  • Question #7

    received on 18th January, 2016

    Product:
    Bus Reservation System

    I have installed it on my Godaddy Managed Wordpress site but am haviing trouble getting the script to show. Now I seem to have lost the dashboard interface as well.

    • Answer:

      The front-end part integration code is under the Install menu in your Admin panel.
      The both scripts use JS integration code, so you can just copy it from the Admin panel and paste it on your wordpress pages.

  • Question #6

    received on 17th January, 2016

    Product:
    Bus Reservation System

    i have a SSL connection to my web site, when i connect to <<https:>> the script does't work. what is the problem.

    • Answer:

      Please update the INSTALL_URL setting in app/config/config.inc.php file. Simply change the "http://" to "https://" and you should be fine.

  • Question #5

    received on 17th January, 2016

    Product:
    Bus Reservation System

    How about Front-end. How could I change picture (from Bus to boat) or booking form ? Such as I don't want to use seat plan.
    I need only , Date , Timetable. and price for adult and kid rate.

    And for this requirement should I use Developer or a User licence?

    • Answer:

      Yes, you can change the image. We will let you know which file is this exactly.

      If you do not have seats, you have the possibility not to upload seats map and in this case clients will just book the seats.

      You can purchase either User or Developer licence. What you have listed above can work with either licence.

  • Question #4

    received on 16th January, 2016

    Product:
    Bus Reservation System

    Hi, I'm interest in your booking system.
    I run boat transportation from mainland to small island.
    I need booking online system that our passenger can book ticket online and make a payment.
    Boat seats are limited each schedule. Is it possible to assign limit ticket?
    Which booking form that you have will match our business? how much for fee ?

    • Answer:

      Our script allows clients to book seats and pay for this online. Client can book only up to the maximum available seats at the moment. Do you mean that you want to limit this to some fixed number, for example 4 seats at most?

      The script is fully translatable from admimn panel, so if you want to use it for a boat, you can change all the text and adjust it for your business. The fields tiles on the booking form can also be changed and you can turn then on/off from admin panel, so you should be able to adjust the script to meet what you need.

  • Developer Licence

    Get full access to the script's PHP source code and make your own modifications.

    Developer friendly scripts
  • Free Scripts

    Add great new functionalities to your website with our Free Scripts collection.

    Free scripts
  • Question #3

    received on 10th January, 2016

    Product:
    Bus Reservation System

    Hi there, I'm looking into your script for use on my mom's website. However, I have quite a number of questions I need to ask in order to find out how many changes I'd have to request to the script and whether this will be a good idea or not. Sorry in advance for the large number of them! Let's get started then:

    • Answer:

      In our script the routes are defined in the script administration panel. All the settings and content is controlled within the script administration panel. You will have full control over it as long as it is part of the default functionality. The script can be used on a hosting account that supports PHP and MySQL databases. In this case all the files will be hosted on your server and the script will have no connection to our servers.
      If you do not have such account then we offer remotely hosted service. You cannot access the files in this case, only the script administration panel.

      We usually need 24 hours to install the back-end part. We do not offer any content management, just installation and technical support.

      Here are the answers of your questions in shortly:

      Do I have to manually confirm every booking?
      It depends on the payment methods used in the system.If you use a method with online payemnt then the bookings can be automatically confirmed after successful payment.

      Is it okay if I do not allow seat position selection?
      Yes.

      Are customers able to check/receive a reference number?
      The customers receive an email with the reservation details.

      Is there a commission cost attached to ticket sales?
      No, there is no such functionality.

      Can I provide this system to agents and limit what "editors" can or can't do? (allow them only to book)
      There is no role for "agents" in the script. The script can work only with the built-in user roles and permissions. There is no option in the script admin panel to define new user roles and permissions for them.

      How are payments handled - do I have to set up credit card transactions myself?
      The credit card payment option is not linked to a payment processing company. It only collects the details and stores them in the database for offline processing.
      This option can be linked to a payment provider of your choice as a custom change for additional fee.

      Is there any way I can get a passenger list for each bus and route?
      Yes, under the Schedule menu - please, see the screenshot_51 attached.

      Can I set routes that appear automatically on a weekly basis?
      No, only the buses have "operation time" but not the routes.

      Can I set routes that appear automatically for select seasons only?
      No, this is not supported too.

      Is the admin system mobile-friendly?
      No, only the front-end part is with responsive layout.

      Can I reassign bus types (or at least seat numbers) to a route that already has bookings on it?
      No, this is not supported.

      How long will it take any changes I make to reflect on the website?
      The changes are reflected immediately - the moment you make changes in the script administration panel or when a reservation is made on the front-end.

      Will I be able to check if everything is fine before we make this system live, and ask for changes if I require them?
      Yes. We make all kind of custom changes for additional fee.

      Where can I edit ticket prices?
      The prices are set under Buses-->edit --->Ticket prices tab - screenshot_52 attached.

      Can I add additional surcharges onto existing tickets?
      No, surcharges are not supported.

      Can users submit requests to change their bookings which I can then confirm, or would they have to contact me?
      No. Customers can only cancel their reservations using a link sent in the notification email. They cannot make changes. The script does not handle refunds. This has to be done externally.

      Can the script automatically close routes that have no bookings 'X' days before they launch?
      No.

      Can I hide the amount of remaining seats from customers?
      Yes, but this will require some code changes.

      Can I make a printable passenger list for drivers, without phone numbers, just locations and notes?
      You can filter and export the reservations in a csv file. Then you can generate whatever lists you need.

      How does ticket reservation work? - Do tickets get blocked off before/after confirmation? (during booking?)
      The seat is blocked when the reservation is confirmed. Double bookings are possible if two reservations are made simultaneously. There is no additional checks in the script for a case like this.

      Can I close a route, and if so what will customers see when they try search for that route? (Can I make it so that it shows as having no seats available to them?)
      You can make a route inactive. In this case it just will not be visible on the front-end. If there is no bus for a route the script will list a message that there is no bus available for that route. If you want customers to see that there are 0 available tickets then you can add fake reservation and block all seats. There is no easier option.

      How long would it take to set this up?
      We provide one free installation per licence (of the back-end part only). We need 24 hours after sending the correct details.

      Would it be possible to link this booking system with a third party booking system? (such as ticket purchasing terminals at shopping centers)
      It depends on the third party systems you are referring to. The script has no API so if the system have any documentation available we can check it and let you know if such integration is possible.

      In regards to changes to the script, what costs are involved and will you be willing to make changes even after we have set the script up?
      It depends on the requirements. First we will discuss the changes in details, then we will provide an estimate, depending on how much time it will take us to complete the task. We do not have fixed rate per hour, it depends on the requirements.
      You can read more about the custom projects here:
      https://www.phpjabbers.com/faq/custom-projects

  • Question #2

    received on 5th January, 2016

    Product:
    Bus Reservation System

    May I ask, how can we remove the installation setup so that if we transferred the updated system on other PC, it will not produce hash codes and it will run the system alone.

    • Answer:

      If you need to move your installation on other server or domain name - just have to contact us and we will send you detailed steps with explanations how exactly to do it. If you have problems - we can always assist you.

  • Question #1

    received on 3rd January, 2016

    Product:
    Bus Reservation System

    Hie i just wanted to know how long the license duration is and what happens after its purpotedly expired for the bus revervation system
    secondly is it possible to tie it to a merchant account as i am intending on using this a s an ecommerce platform for my buisness model

    • Answer:

      Once ordered you can use the script licence as long as you need.
      There is no expired time.

      By default the system uses PayPal and Authorize.net online payments, so if you have an accounts in those payment getaways you will be able to take online payments.

      You can check the Admin Panel demo under the demo tab here:

      https://www.phpjabbers.com/bus-reservation-system/

      The payment options are under the Settings menu - Booking tab - Settings tab.