Support Questions

Questions & Answers

Need a quick solution for some of our scripts?

With the help of our Customer Support team, we have selected the most common questions and queries about our PHP tools. Please, note that they may also refer to previous versions of our products. If you have any other concerns, don’t hold back to contact us for further assistance!

Latest Questions

Select Script:

Question #171 / received on 25th January, 2016

I have bought a develop license for your availability booking calendar (the more recent responsive version) and I have a client who wants a customised version. Could you give me a quote for a version that includes these features, please:

1. Ability to offer two different discounts to be automatically applied when people book: a 5% reduction in the price if people book between 8 and 24 weeks in advance, and a 10% reduction if they book more than 24 weeks in advance.

2. The facility to add extras to the booking form, some would have a standard cost (e.g. bottles of wine), some would have no cost (e.g. cot for baby). There could be three or four such extras, which need to be editable in the back end of the system.

3. (If this is technically possible) A display of the price for a weekly booking on hover (this client only wants to accept bookings in multiples of weeks; he likes the way the price shows on hover if prices have been set in the backend on a daily basis, and doesn't like how that is absent when periods are used)

Please let me have the quote; I will pass it on and see what the client says.

Availability Booking Calendar

We have released several minor updates of the product since your purchase. The latest version of the script is 4.2 and it is a little bit different than version 4.0. Do you need these changes to be applied to an existing installation of the script or you want to add them to the latest minor version?

If you need to add them to an existing installation, please send us URL and login details for the script administration panel so we can check which minor version you use.

1. OK. We can add such discounts. You will be able to fill in the percents for both cases in the script administration panel. The discount will apply to the total reservation amount, is that correct?

2. OK. We can add a module for extras. They will be optional and you will be able to set if they will be free or paid.

3. Is it possible to have more than one price options for a period? Can we take a look at the current rates? We will need access to the script administration panel for the purpose.

Question #170 / received on 25th January, 2016

I want ticket booking but where the currency I don't see SSP which is South Sudan Pound please can you added

Ticket Booking Script

We can add SSP currency in your installation for free. Please, contact us when you order a licence and we will send you the updated files or update your script installation directly on your server.

Question #169 / received on 25th January, 2016

I like the calendar but needs minor modifications:

1. user selects only one day/date. (no arrival and departure)
2. the color change on calendar date is managed solely by the admin (similar to availability calendar).
3. is the sms gateway free?
4. can i get the user license and upgrade to developer license and pay the difference only?

Availability Booking Calendar

1. You can add a limit for a certain calendar under the Admin Panel - Calendars menu - edit calendar option - Settings tab - Limits tab and set 1 for min and max days. See the attached file. Will this option work for you?

2. You can manage the calendar colors under the Appearance tab for each one of the calendars.

3. You can see what payment plans are available on this page:
https://www.phpjabbers.com/web-sms/

Once you choose, you have to let us know, and we will send you a payment link. After the payment you will get SMS API key that you can fill into the script administration panel to start using the service.

4. Yes, you can always upgrade your User licence to Developer one paying the difference between the licence prices.

Question #168 / received on 25th January, 2016

We need the currency to be displayed after the price. How can we do it ?

STIVA Shopping Cart

You have to change it in the following way:

'HUF' => array('Ft', 2),

You have to edit the number_format in files that are in app\views\pjFrontPublic folder.

Question #167 / received on 25th January, 2016

can i set somewhere in the admin panel the currency format?

STIVA Shopping Cart

If you want to change the currency format you have to edit getCurrencySign function in the core/framework/components/pjToolkit.component.php file.

Question #166 / received on 25th January, 2016

We have implemented Keyword search feature in our website as per the coding instructions given in your Property Listings script. We have used = LIKE operators to the corresponding fields in the query (joins).

Keyword search will find the words in the following property information - Property Title, Asset Class, Address, Location, State, Zipcode, Price, Floor Area, Description, Owners Name, Owners Email Address, Owners Phone numbers, and Agents name.

If we search any address (36 East Street) in the Keyword Search option, we are getting 1300 records in 25 seconds. Please let us know to optimize the query as per your coding style.

Property Listing Script

In order to give you directions about the code we need first to see and analyze your current code so, we can give you any advice for improvements. Unfortunately, we can not do that for free as I am sure you will agree this is not part of the free support services.

Few notes, though:
1. Are you looking for any words in the provided by the user? If you want to search for each provided word you may consider using full-text search method:
https://dev.mysql.com/doc/refman/5.5/en/fulltext-search.html
2. If you are looking for the searched keywords as a whole string (not divided by single words), you can simply create one huge index over the fields you are checking. This will greatly improve the performance, however, will greatly increase the disk space used by the MySQL tables.
3. Use the "explain" SQL method to see where the query is slow and improve that part

Question #165 / received on 20th January, 2016

hi, in Shopping cart scrip where can change the tittle store

STIVA Shopping Cart

You can change the title from admin panel->Options->Languages->Translate, use the search field.

Question #164 / received on 20th January, 2016

Question regarding Time Slot Booking Calendar:
Can you guys sync the booking with Google Calendar? How much this would cost me?
Does the Wordpress plugin has both the frontend and backend within Wordpress???

Time Slots Booking Calendar

Yes, you can synchronize the bookings made on the calendar with google calendar. However this will be only one direction synchronization - from the script to the calendar. If you made changes in the calendar this will not reflect on the script.

As for wordpress - Our script is a standalone product and not a Wordpress plugin. It needs to be installed on your hosting account separately (not as a part of WordPress installation).

After script installation all you have to do is to copy/paste the code under Install menu on your WordPress page. You can check the video for WordPress at the bottom of this page (it is for different script but the steps are the same):
https://www.phpjabbers.com/knowledgebase.php?cat=2&sub=4

Question #163 / received on 22nd January, 2016

Why I see two of bedroom two of bhatroom and two of adults??

Vacation Rental Script

If you set 1 and 5 in the two drop-down fields for bedrooms:

The system will list all the properties that have 1, 2, 3, 4 and 5 bedrooms.

The filter options allows to search by min and max value.