go top

Questions & Answers

Need a quick solution for some of our scripts?

With the help of our Customer Support team, we have selected the most common questions and queries about our PHP tools. Please, note that they may also refer to previous versions of our products. If you have any other concerns, don’t hold back to contact us for further assistance!

  • Question #171

    received on 25th January, 2016

    Product:
    Availability Booking Calendar

    I have bought a develop license for your availability booking calendar (the more recent responsive version) and I have a client who wants a customised version. Could you give me a quote for a version that includes these features, please:

    1. Ability to offer two different discounts to be automatically applied when people book: a 5% reduction in the price if people book between 8 and 24 weeks in advance, and a 10% reduction if they book more than 24 weeks in advance.

    2. The facility to add extras to the booking form, some would have a standard cost (e.g. bottles of wine), some would have no cost (e.g. cot for baby). There could be three or four such extras, which need to be editable in the back end of the system.

    3. (If this is technically possible) A display of the price for a weekly booking on hover (this client only wants to accept bookings in multiples of weeks; he likes the way the price shows on hover if prices have been set in the backend on a daily basis, and doesn't like how that is absent when periods are used)

    Please let me have the quote; I will pass it on and see what the client says.

    • Answer:

      We have released several minor updates of the product since your purchase. The latest version of the script is 4.2 and it is a little bit different than version 4.0. Do you need these changes to be applied to an existing installation of the script or you want to add them to the latest minor version?

      If you need to add them to an existing installation, please send us URL and login details for the script administration panel so we can check which minor version you use.

      1. OK. We can add such discounts. You will be able to fill in the percents for both cases in the script administration panel. The discount will apply to the total reservation amount, is that correct?

      2. OK. We can add a module for extras. They will be optional and you will be able to set if they will be free or paid.

      3. Is it possible to have more than one price options for a period? Can we take a look at the current rates? We will need access to the script administration panel for the purpose.

  • Question #170

    received on 25th January, 2016

    Product:
    Ticket Booking Script

    I want ticket booking but where the currency I don't see SSP which is South Sudan Pound please can you added

    • Answer:

      We can add SSP currency in your installation for free. Please, contact us when you order a licence and we will send you the updated files or update your script installation directly on your server.

  • Question #169

    received on 25th January, 2016

    Product:
    Availability Booking Calendar

    I like the calendar but needs minor modifications:

    1. user selects only one day/date. (no arrival and departure)
    2. the color change on calendar date is managed solely by the admin (similar to availability calendar).
    3. is the sms gateway free?
    4. can i get the user license and upgrade to developer license and pay the difference only?

    • Answer:


      1. You can add a limit for a certain calendar under the Admin Panel - Calendars menu - edit calendar option - Settings tab - Limits tab and set 1 for min and max days. See the attached file. Will this option work for you?

      2. You can manage the calendar colors under the Appearance tab for each one of the calendars.

      3. You can see what payment plans are available on this page:
      http://www.phpjabbers.com/web-sms/

      Once you choose, you have to let us know, and we will send you a payment link. After the payment you will get SMS API key that you can fill into the script administration panel to start using the service.

      4. Yes, you can always upgrade your User licence to Developer one paying the difference between the licence prices.

  • Question #168

    received on 25th January, 2016

    Product:
    STIVA Shopping Cart

    We need the currency to be displayed after the price. How can we do it ?

    • Answer:

      You have to change it in the following way:

      'HUF' => array('Ft', 2),

      You have to edit the number_format in files that are in app\views\pjFrontPublic folder.

  • Question #167

    received on 25th January, 2016

    Product:
    STIVA Shopping Cart

    can i set somewhere in the admin panel the currency format?

    • Answer:

      If you want to change the currency format you have to edit getCurrencySign function in the core/framework/components/pjToolkit.component.php file.

  • Question #166

    received on 25th January, 2016

    Product:
    Property Listing Script

    We have implemented Keyword search feature in our website as per the coding instructions given in your Property Listings script. We have used = LIKE operators to the corresponding fields in the query (joins).

    Keyword search will find the words in the following property information - Property Title, Asset Class, Address, Location, State, Zipcode, Price, Floor Area, Description, Owners Name, Owners Email Address, Owners Phone numbers, and Agents name.

    If we search any address (36 East Street) in the Keyword Search option, we are getting 1300 records in 25 seconds. Please let us know to optimize the query as per your coding style.

    • Answer:

      In order to give you directions about the code we need first to see and analyze your current code so, we can give you any advice for improvements. Unfortunately, we can not do that for free as I am sure you will agree this is not part of the free support services.

      Few notes, though:
      1. Are you looking for any words in the provided by the user? If you want to search for each provided word you may consider using full-text search method:
      https://dev.mysql.com/doc/refman/5.5/en/fulltext-search.html
      2. If you are looking for the searched keywords as a whole string (not divided by single words), you can simply create one huge index over the fields you are checking. This will greatly improve the performance, however, will greatly increase the disk space used by the MySQL tables.
      3. Use the "explain" SQL method to see where the query is slow and improve that part

  • Behind The Scenes

    Curious to see who PHPJabbers are and what drives us? We would also be happy to meet!

    About PHPJabbers
  • How we code

    We use the MVC programming model which makes it easier for you to modify our software.

    MVC programming model
  • Question #165

    received on 20th January, 2016

    Product:
    STIVA Shopping Cart

    hi, in Shopping cart scrip where can change the tittle store

    • Answer:

      You can change the title from admin panel->Options->Languages->Translate, use the search field.

  • Question #164

    received on 20th January, 2016

    Product:
    Time Slots Booking Calendar

    Question regarding Time Slot Booking Calendar:
    Can you guys sync the booking with Google Calendar? How much this would cost me?
    Does the Wordpress plugin has both the frontend and backend within Wordpress???

    • Answer:

      Yes, you can synchronize the bookings made on the calendar with google calendar. However this will be only one direction synchronization - from the script to the calendar. If you made changes in the calendar this will not reflect on the script.

      As for wordpress - Our script is a standalone product and not a Wordpress plugin. It needs to be installed on your hosting account separately (not as a part of WordPress installation).

      After script installation all you have to do is to copy/paste the code under Install menu on your WordPress page. You can check the video for WordPress at the bottom of this page (it is for different script but the steps are the same):
      http://www.phpjabbers.com/knowledgebase.php?cat=2&sub=4

  • Question #163

    received on 22nd January, 2016

    Product:
    Vacation Rental Script

    Why I see two of bedroom two of bhatroom and two of adults??

    • Answer:

      If you set 1 and 5 in the two drop-down fields for bedrooms:

      The system will list all the properties that have 1, 2, 3, 4 and 5 bedrooms.

      The filter options allows to search by min and max value.