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Questions & Answers

Need a quick solution for some of our scripts?

With the help of our Customer Support team, we have selected the most common questions and queries about our PHP tools. Please, note that they may also refer to previous versions of our products. If you have any other concerns, don’t hold back to contact us for further assistance!

  • Question #144

    received on 18th January, 2016

    Product:
    Time Slots Booking Calendar

    There are 2 questions, I have:
    - How can i delete a calendar, that is not in use anymore?
    - Can I configure the time slots, that can be choosen? (We need time slots with length of 20 minutes)

    • Answer:

      You can delete a calendar from the Admin Panel - Calendars menu - delete icon. See the attached file.

      However, we see that your Admin Panel does not look as like on our demo, so please update the following file:

      core/framework/.htaccess and delete the first line: Options -Indexes

      We can add 20 minutes Slot length if you provide us FTP details and phpMyAdmin access for your installation.

  • Question #143

    received on 18th January, 2016

    Product:
    STIVA Shopping Cart

    Hello there, I'm installing the shopping cart that i bought last year version 4.2. I have never really use this script even since i bought it because i was out for school. I'm using this now... I'm going to need the license key please. Thank you.

    • Answer:

      You can find licence key under Profile page in your account.

  • Question #142

    received on 18th January, 2016

    Product:
    Ticket Booking Script

    I can create all interactive cinema halls I need?

    • Answer:

      You can create as many Cinema halls as you need under the Cinema Halls menu - Add hall tab.

  • Question #141

    received on 17th January, 2016

    Product:
    Callback Widget

    The widget asks the user to select their time zone. Is this editable? Many of my customers won't know that they are at GMT -5:00
    I also would want to stipulate that we will only call back to U.S. and Canada phone numbers. Are these custom changes or is it editable by me?

    • Answer:

      Yes, you can turn off this field from script options page.

  • Question #140

    received on 17th January, 2016

    Product:
    Property Listing Script

    i just want to know how can i change the bathrooms and bedrooms amount in the admin panels?

    • Answer:

      You can change the bathrooms and bedrooms amount from the Admin Panel - Properties tab - edit property option - Details tab.

  • Question #139

    received on 17th January, 2016

    Product:
    Availability Booking Calendar

    SMS has been sent, but im not getting the text. Thank you!

    • Answer:

      Under the Users menu the phone number of each user needs to be entered with country code, for example +1XXXXXXXXXX.
      Also for each user under Users menu you have to select the notifications they will get to from the "Sms notifications" drop-down menu.
      Please, make these settings and try again. Let us know if you still do not get the messages so we can make some tests.

  • Developer Licence

    Get full access to the script's PHP source code and make your own modifications.

    Developer friendly scripts
  • Free Scripts

    Add great new functionalities to your website with our Free Scripts collection.

    Free scripts
  • Question #138

    received on 17th January, 2016

    Product:
    Bus Reservation System

    i have a SSL connection to my web site, when i connect to <<https:>> the script does't work. what is the problem.

    • Answer:

      Please update the INSTALL_URL setting in app/config/config.inc.php file. Simply change the "http://" to "https://" and you should be fine.

  • Question #137

    received on 16th January, 2016

    Product:
    Store Locator

    Is the price for the store locator software, the full cost, with unlimited use, etc?

    Very interested in this product.

    • Answer:

      Yes, this is the final price with no monthly or yearly fees.

  • Question #136

    received on 17th January, 2016

    Product:
    Bus Reservation System

    How about Front-end. How could I change picture (from Bus to boat) or booking form ? Such as I don't want to use seat plan.
    I need only , Date , Timetable. and price for adult and kid rate.

    And for this requirement should I use Developer or a User licence?

    • Answer:

      Yes, you can change the image. We will let you know which file is this exactly.

      If you do not have seats, you have the possibility not to upload seats map and in this case clients will just book the seats.

      You can purchase either User or Developer licence. What you have listed above can work with either licence.