Support Questions

Questions & Answers

Need a quick solution for some of our scripts?

With the help of our Customer Support team, we have selected the most common questions and queries about our PHP tools. Please, note that they may also refer to previous versions of our products. If you have any other concerns, don’t hold back to contact us for further assistance!

Latest Questions

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Question #126 / received on 14th January, 2016

Hi team - I am looking get a type of membership script. Where users can access and sign up and select the type of membership they would like: for example 1 year membership. And when the membership is about to expire the system will send a reminder email to the admin and also to the user that their membership is about to expire. This reminder can be sent 1 month before expiry and again 2 weeks before expiry.

The admin will be able to search and update the user details etc. There should also be a section where the admin can other users/admins etc.

Any ideas?

Member Login Script

Will you have a pre-defined list with options for membership, for example 1 year, 2 years, etc.? What payment options do you want to have for the membership? Do you want to protect any pages on a website and provide access according to the membership or it is just a membership purchase?

Question #125 / received on 13th January, 2016

We are after the restaurant booking system. I would like to know is there an extra part you can add on for organising transport. We have our own bus which meets a ferry to bring people up to our restaurant and this is bookable up to a certain number per boat.
Is there also a loadable base for tours to book on that are seperate in numbers to the retaurant.

Restaurant Booking System

Yes, we can build a customized system for you.

Can you provide more details about the bus reservation and the tours? Do you want to accept reservations only or also online payments? Do you need customers to be able to book the bus and tables for the restaurant at once or this will be done independently? Is there a schedule for the bus?
Please, describe in more details the services that you offer along with some examples about the booking process?

Question #124 / received on 13th January, 2016

Can you integrate Ogone payment gateway?

Hotel Booking System

We can add more payment options in the script as a custom change. Can you send us some API integration documentation in English about the Ogone payment gateway? You can attach the files here or send us link for the documents. Once we review the documentation we will be able to provide an estimate for the changes.

Question #123 / received on 13th January, 2016

Du you have any language files for Norwegian?

PHP Review Script

No, I am sorry, we do not offer translated packages. You need to make the translation yourself. You can use the Import/Export option under Options-->Languages menu in the script administration panel to export the text in a file, translate it and then import back into the script.

Question #122 / received on 14th January, 2016

How can I activate URL friendly for all the website?

Business Directory Script

The instructions are under Install-->SEO menu in the script administration panel. You will have to create an .htaccess file and upload it in the same folder in which the file with the front-end listing is.

Question #121 / received on 13th January, 2016

About Food delivery script, I see on database the table "food_delivery_products" have missing field "product name","product description"... where is this data saved? can I query it? how?

Food Delivery Script

The script is multilingual and the fields texts that you are referring to are in the :

food_delivery_multi_lang table translated in all the languages that you have in the system.

Question #120 / received on 13th January, 2016

Who do these emails go out to ?

Like do administrators get notified of bookings ?

Event Booking Calendar

The script uses as "From" address the emails address of the master admin user (the one with id=1 in the database). This is also the email address which the messages are sent to.

The same confirmation message is sent to both - the administrator and the customer.

Question #119 / received on 25th January, 2016

where in the script for Restaurant Booking can Restaurant Booking in blue (top page) be translated?

Restaurant Booking System

this is logo image. You can check file /app/web/img/backend/logo.png and if you want you can replace it with yours (just have to keep the same name).

Question #118 / received on 13th January, 2016

So I understand it like this for your scripts:

1) Make one database called demos and install one script there (your script 1) and let the install wizard install that one as normal.
Then install a second script (your script nr 2) and the install wizard will tell us everything to do or do we need to do something with tables in cpanel etc?

set prefix (on the step when it requires to enter MySQL details
This prefix is this the one that comes with our cpanel or do we need to change that prefix?

Time Slots Booking Calendar

No, you do not have to do anything more once the MySQL database is created.
Just if you install for example Time Slots Booking Calendar for a second time in the same database you have to put unique table prefix on this step - please, see the screenshot attached. This will guarantee that unique set of tables is created in the database for this installation. For example if the default table name is "`ts_booking_bookings" and you put prefix "customer1_" then the table name will become "customer1_ts_booking_bookings". This prefix will be added to all tables that the installation process generates. When you check the database via phpMyAdmin tool you will be able to make difference between all installations of the Time Slots Calendar script according to this prefix.