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Our Company

FAQ

Want to know more about our company and who we are? Find answers to the most popular questions we receive about our team, the company behind PHPJabbers brand, the services we provide and how we work. For more information about our company visit About Us page or contact our CEO.

  • Who are you?

    We are young (25 - 35 years old), energetic and full of enthusiasm professionals who spend most of their time in front of the computer. Each one of us have experience in different field in web technologies and the combination of all our skills makes a strong and knowledgeable team who is able to accomplish any web development project.

  • How many people stay behind PHPjabbers.com ?

    Back in 2006 there was 1 person supporting all the business. As of today there are 25+ people working in the team who, over the years, proved their professionals with hard work and dedication to company goals.

     

    Our clients communicate with these professionals every day - Kosta, Sasho, Paco, Maria, Maya, Ani, Krasi are the main people when it comes to customer support and project management.

  • What is your connection with StivaSoft?

    StivaSoft Ltd is the legal name of our company and PHPjabbers.com is one of the brand names that we own and operate.

     

    You can check our website at www.stivasoft.com and see what other services and products we have.

  • Where are you located?

    Our main office is located in Burgas, a beautiful city located on the Black Sea coast in Bulgaria. However, we have representative offices in two more countries - United Kingdom and Vietnam. Although our business is entirely web based we try to expand on local markets in different countries and continents.

  • Why there is no physical address or phone number on your website?

    We are entirely web based business with clients from all over the world. We have very few clients (less than 0.01%) who actually come to our office just because most of our clients are thousands of miles away from us. If however you want to come and visit us you are welcomed to do so. Our headquarter address is: Baba Ganka 4, Burgas 8000, Bulgaria. View google map.

     

    Please take a look at FAQ about Support Service page for more information about how to contact us and why we decided not to offer phone support and make it easier for you to communicate with us.

  • Who are your clients?

    Our clients are webmasters having a single website, small web design companies who manage multiple websites, large website development companies who outsource their projects to us, end clients who need a complete website or upgrade to their existing website.

     

    We work with people and companies from all over the world and as of now have more than 22 000 clients from over 90 countries.

  • Are you privately owned?

    Yes, StivaSoft Ltd company is 100% privately owned. There are no investors or other type of financial institutions supporting us.

     

    We've been in web development business since 2003 and plan to do it for many more years ahead !