Ticket Support script

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Ticket Support System is an online PHP / MySQL based script used to process your clients requests. You will not have to worry about 2 or more people replying to the same email messages because with Ticket Support System multiple support operators can reply to clients' questions without overwriting each others replies.

FEATURES

Multiple support members - create as many support operators as you want

2 account types -you can create operators to only view and reply the tickets or administrators to manage operators and options

File uploads - allow or disallow files uploading when posting or replying to a ticket

Ticket Statuses - create different ticket statuses so users know what is the status of their ticket - Replied, Currently processing, Closed, etc.

Unique ticket ID - unique ID assigned to each ticket

Email notification -receive notification email when a new ticket or reply is submitted

Find a ticket - built-in search engine helps you find a ticket using ID, name or email address

Forgot ticket ID - users can request a reminder email for their tickets ID

New ticket page - using an easy to use ticket submission page user can easily submit a ticket

Have it now - get your own copy of Ticket Support script for a great price and with NO annual or monthly payments!

Custom modifications - we do ALL kind of modifications to the script. Let us know what you need and you will have it !

WHAT PEOPLE SAY

Lionel Valentin

I have the Supersuite from Webassist and I really find your scripts better and more friendly user than the Webassist extensions and your technical support is by far much better. Once again, THANKS!

Darwin Oey

I am very impressed with the service & end product that I received by Sasho from PHPjabbers.com. Response time to any inquiries is fantastic, usually almost immediately (during business hour). As I am based in Australia, my first experience with outsourcing my project overseas has been excellent. Thank you again.

John Crabtree

http://www.vickyramage.com

I have to admit, I thought I was one of the few who worked to please the client anytime day or night but your company ranks at the top with only a few I know of. I appreciate your dedication to the "client". This is why I will continue to utilize your services in the future.

Aylon Spigel

This is by far the best support I ever got from any company. Thanks for your quick reply. I now finished implementation and move to testing your script. So far it meets my expectations.

Bruno

Our small family business it's getting better each day thanks to phpjabbers scripts. Outstanding customer support, clean and open source code is what every webmaster looking for. So don't look any further because you're on the right place. You will not only get the quality script, you will learn and benefit more than you know. Thanks once again Veselin. I'm looking forward for phpjabbers new solutions and right now I'm interested in a ticket support system so I will check it little bit.

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