Multiple support members - create as many support operators as you want
2 account types -you can create operators to only view and reply the tickets or administrators to manage operators and options
File uploads - allow or disallow files uploading when posting or replying to a ticket
Ticket Statuses - create different ticket statuses so users know what is the status of their ticket - Replied, Currently processing, Closed, etc.
Unique ticket ID - unique ID assigned to each ticket
Email notification -receive notification email when a new ticket or reply is submitted
Find a ticket - built-in search engine helps you find a ticket using ID, name or email address
Forgot ticket ID - users can request a reminder email for their tickets ID
New ticket page - using an easy to use ticket submission page user can easily submit a ticket
Have it now -
get your own copy of Ticket Support script for a great price and with NO annual or monthly payments!
Custom modifications - we do ALL kind of modifications to the script. Let us know what you need and you will have it !