STIVA Forum Script

FAQ

Here you can find answers to commonly asked questions about the STIVA Forum Script. You may also want to see our Knowledge Base section or the script Demo page. For more information about our company, products and services please go to FAQ about PHPjabbers.com page.

If you still can't find the answer of your question, please use the contact page to get in touch with us.

Live Demo: See how script works
Contact us: Pre-sale and support questions
Customisation: View modifications we’ve done

What do I need to use STIVA Forum Script?

Your hosting account should meet the script requirements.

	User licence	Developer licence
PHP	4.1 or more	4.1 or more
MySQL	4.1 or more	4.1 or more
	Zend Optimizer 2.6 or later

With User licence script files are encrypted with Zend, so your hosting account needs to support Zend Optimizer. Most hosting companies support Zend by default but you may need to confirm with them before ordering our products.

If you are not sure whether your account supports these or not, please contact us and we will verify this for you.

What is the difference between a Developer and a User licence?: With a Developer licence you receive the full PHP source codes of the STIVA Forum Script; you are allowed to use the script on all the websites that you build for your clients.

You are also allowed to make your own amendments to the forum script. With the User Licence you receive Zend Guard encrypted files and you are not allowed to modify the code. For more information about licensing please refer to our general Pre-Sale questions section and our Terms and Conditions.

If I buy a User licence can I upgrade it to a Developer licence later?: Yes, you can do this at any time. You will only pay the difference between the User and Developer licences.

Please contact us and we will send you order page URL where you can upgrade script.

I cannot install the STIVA Forum Script, can you please help me?: Yes, we offer free installation support for our PHP forum script.

You may also want to check the Installation help page where you can find answers to common installation problems.

I am a webmaster and I want to use the forum script on the websites I build for my clients. Am I allowed to do this?: With a Developer licence you can download the full PHP source codes and use the STIVA Forum Script on all the websites that you build for your clients. You can even modify the codes to suit your client's requirements.

For for more information about licensing please refer to our general Pre-Sale questions section and our Terms and Conditions.

We can do all kinds of custom modifications to our PHP scripts. Contact us to request a custom modification.

I need some new features added. Do you make custom changes to the script?: Yes, we can make almost any custom change to our PHP forum script.

If you need a custom change do not hesitate to contact us. Please also check our Custom Projects FAQ page.

When will I receive the STIVA Forum Script?: Immediately after payment. Please make sure to return to our website after paying. You will receive an email message with login details for your personal account where the STIVA Forum Script can be downloaded. If you do not receive the message please check your SPAM box first and then contact us.

Our fraud protection system may put your order on hold if for example your paypal address is unverified or it is not like the email address used for the forum script purchase. During our opening hours we will approve your order within minutes.

Do you offer a refund?: For a refund policy information please refer to our general Pre-Sale questions section and our Terms and Conditions.