Knowledge Base
You can browse our Knowledge Base by topic to find instant answers to frequently asked questions about our PHP scripts, installation support or PHPjabbers services.
- What do I need to use the scripts?
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We sell web based products. That means that our scripts must be installed on a live website. Usually once the product is installed on your hosting account there is a piece of code which needs to be placed on your web pages. Please refer to the FAQ and Knowledge Base for each one of our products or Contact Us and we will be glad to answer all your questions.
Every product that you purchase from our website comes with installation instructions. Upon request we can install the script for free on your hosting account.
- I've uploaded all files but see error message?
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If you see a message like this
Fatal error: Unable to read 2457 bytes in /home/user/script/index
that means that you have User licence for our product which is Zend Guard encoded. You need to upload all files in binary mode. Please refer to FTP clients menu for video tutorials showing how to do that.
If you see a message like this
Fatal error: Incompatible file format: The encoded file has format major ID 1, whereas the Loader expects 4 in /home/user/www/script/index.php on line 0
most probably your server uses latest PHP 5.3 version which does not support Zend Optimizer. Please contact us so we can further investigate.
- When I input MySQL login details I see an error message.
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If you see a message like this
Error: Check your username and password.
MySQL error: Access denied for user 'username'@'localhost' (using password: YES)
that means that MySQL login details that you use are wrong. Please contact your hosting company and ask them to verify that MySQL login details that you use are valid.
If you see a message like this
Error: Check your Database name.
MySQL error: Access denied for user 'username'@'localhost' to database 'database_name'
that means that MySQL database name is wrong. It could be because there is no such database or MySQL user does not have privileges to access the database.
- How to put my booking calendar on Wordpress website?
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- How to put my booking calendar on Joomla website?
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