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Contact Us
If you are our client we advise you to log in your account at our support system at support.stivasoft.com otherwise please fill in the form below.
How long before you reply to my questions?
One of the main services that place us in front of the others is our Support service. We provide online support 12 hours per day every weekday from 7am to 7pm GMT. We also work on weekends, completing custom modifications for our clients and updates to our own products and websites so you can expect a reply from us too. It is our clients who know how good our support is! Please post a ticket to our Ticket Support System to get in touch with our Support team. We won't waste your time, however we'll always assist you in finding the right answer in a quick and professional manner. Generally you can expect a response to your question within 30 minutes during our opening hours. If you require support outside our working time, do not worry, we haven't forgotten you and we will come back to you within hours, this is our promise to you. I am your client but does not have an account on support.stivasoft.com. What should I do?
Just fill in the contact form above and we will assign the ticket to your account and also send you login details for it.
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