Contact Form Generator

FAQ

Here you can find answers to commonly asked questions about the Contact Form Generator. You may also want to see the Knowledge Base section or the script Demo. For more information about our company, products and services please go to FAQ about PHPjabbers.com page.

If you still can't find the answer of your question, please use the Contact page to get in touch with us.

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What is Contact Form Generator?
Contact Form Generator is an easy-to-use PHP form builder that allows you to create any kind of web form for your website, so visitors can interactively contact with you by sending all the required information. You can create customized web forms using all kinds of form fields: text fields, drop down boxes, radio buttons, check-boxes, text areas, file up loader and date picker.

What do I need to use Contact Form Generator?
In order to run the contact form script your web server needs to support PHP v4.1 or higher and MySQL v4.1 or higher.

If you are not sure whether your account supports these or not, please contact us and we will verify this for you.
I cannot install the contact form script, can you please help me?
Yes, we offer free installation support for our contact form script script.

You may also want to check the Installation help page where you can find answers to common installation problems.
How many websites can I use the Contact Form Generator on?
You are allowed up to five installations per Licence , but you can renew your Licence at any time by ordering another software package.
I need some new features added. Do you make custom changes to the contact form script?
Yes, we can make almost any custom change to our contact form builder.

If you need a custom change do not hesitate to contact us. Please also check our Custom Projects FAQ page.
What is included in the package that I buy?
With our contact for builder you receive the Full PHP Source Codes. FREE installation support and FREE updates for the major version you have are also included.

See more about PHPjabbers Support Services.
When will I receive the contact form script?
Immediately after payment. Please make sure to return to our website after paying. You will receive an email message with login details for your personal account where the Contact Form Generator can be downloaded. If you do not receive the message please check your SPAM box first or then contact us.

Our fraud protection system may put your order on hold if for example your paypal address is unverified or it is not like the email address used for contact form script purchase. During our opening hours we will approve your order within minutes.
Do you offer a refund?
For refund policy information please refer to our general Pre-Sale questions section and our Terms & Conditions.