Appointment Scheduler


Here you can find answers to commonly asked questions about the Appointment Scheduler script. For more information about our company, products and services, please go to FAQ about page.

If you still can't find the answer of your question, please use the contact page to get in touch with us.

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What is STIVA Appointment Scheduler?
STIVA Appointment Scheduler is PHP appointment scheduling software for hair salons, beauty studios, tennis courts, massage centers, fitness clubs, dog walking websites, babysitter booking agencies and any other service where online booking and appointment management is required.
What do I need to use the STIVA Appointment Scheduler?
To use the Appointment Scheduler 2.0 your hosting account must support PHP 5.1 or greater and MySQL 5.1 or greater.

If you are not sure whether your account supports these or not, contact us and we will verify this for you.
What is the difference between a Developer and a User licence?
With a Developer license:

- you receive the PHP source code of the STIVA Appointment Scheduler.
- you can make your own changes to both design layout and software features. MVC model is used for the PHP which makes our products easily editable (read more).
- you may remove the original StivaSoft copyright notice.
- you may also insert your company or personal notes into the software such as "Managed by YourCompany" or "Powered by YourCompany".
- you can have up to five single installations which are not limited to the number of websites or hosting accounts.

With a User license:

- you are not allowed to modify the code.
- you can have a single installation only.

For more information about our licensing policy please refer to our License Agreement or License Explained pages.
What is the difference between all the booking software you have?
Please take a look at the PHP booking scripts comparison chart.

Let us know if you still have questions and wonder which booking software meets your needs and we will suggest the best possible option.
If I buy a User licence can I upgrade it to a Developer licence later?
Yes, you can do this at any time. You will only pay the difference between the User and Developer licenses.

Please contact us and we will send you order page URL where you can upgrade the script.
I cannot install the appointment script, can you please help me?
Here is a video on how to install the STIVA Appointment Scheduler on your website.

You may also check the Installation help page where you can find answers to common installation problems.

If you still have problems installing the script, please get in touch with us. We offer free installation support for all our PHP scripts.
I am a webmaster and I want to use the Appointment Scheduler on a website that I am building for client. Am I allowed to do this?
Yes, you can use the appointment scheduling software on your client’s website both under User and Developer license but with a Developer License you can modify the source code and also insert your company or personal notes such as "Managed by YourCompany" or "Powered by YourCompany".

For more information about our licensing policy please refer to our License Agreement or License Explained pages.

We can do all kinds of custom modifications to our PHP scripts. Contact us to request a custom modification.
I need some new features added. Do you make custom changes to the script?
Yes, we can make almost any custom change to our appointment scheduler script.

If you need a custom change do not hesitate to contact us. Please also check our Custom Projects FAQ page.
When will I receive the appointment script?
Immediately after payment. Please make sure to return to our website after paying. You will receive an email message with login details for your personal account where the appointment script can be downloaded. If you do not receive the message please check your SPAM box first and then contact us.

Our fraud protection system may put your order on hold if for example your paypal address is unverified or it is not like the email address used for Appointment Scheduler purchase. During our opening hours we will approve your order within minutes.
Do you offer a refund?
For a refund policy information please refer to our general Pre-Sale questions section and our Terms and Conditions.